Rehau Inc

  • Sales Trainee - Customer Service Representative

    Job Locations US-MI-Grand Rapids
    Posted Date 3 weeks ago(11/30/2018 1:56 PM)
    # of Openings
    Customer Service/Support
  • Overview

    REHAU is the premium worldwide brand for polymer-based innovations and systems in construction, automotive and industry. You encounter our systems every day, without noticing them. While they may be invisible, their benefit is always tangible. More than 20,000 employees at 170 locations worldwide apply their expertise and innovative capabilities to ensure the continuous growth of our independent privately-held company.

    People drive REHAU. To us, fostering the development of a diverse group of employees is of central significance. We will advance your career if you are willing to perform and display a readiness to apply yourself.

    We are looking for someone who will embrace our corporate culture, values and principles. We promote personal development, self initiative and a sense of responsibility in order to support all our employees in fully developing their individual strengths.

    REHAU’s American Regional operations include manufacturing plants, distribution centers and sales offices located across North, Central and South America.




    Sales Trainee - Customer Service Representative


    REHAU Inc, a leading international polymer manufacturer, is seeking an ambitious and energetic recent university graduate for our International Trainee Program. The successful candidate will begin working as a Customer Service Representative and attend an intensive international training program in Europe to develop into an outside sales role for our furniture division. The position is based in our Grand Rapids, MI sales office but will require multiple training assignments in Germany and Switzerland. We are seeking an individual who thrives on building effective business relationships, has a customer-driven focus, possesses strong follow-up skills, wants to travel overseas and grow within our company. This is an amazing opportunity for a recent graduate who wants to pursue a career in sales!


    Job responsibilities for the Sales Trainee - Customer Service Representative:

    • Promote and manage relationships with current and new customers throughout the sales territory
    • Process, review and maintain incoming customer orders
    • Act as a liaison between customers and outside sales representatives
    • Participate in customer prospecting/initial contact activities, up-selling, and credit management
    • Manage customer claims process
    • Knowledge of all product lines to be able to effectively communicate options and appropriate solutions to customers



    Sales Trainee - Customer Service Representative


    • Bachelor’s degree from an accredited college or university in business or related field  
    • Successfully completed a challenging internship or equivalent level of customer service experience
    • Desire to pursue a career in sales a must
    • Experience using SAP and/or a plus
    • Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
    • Strong verbal and written communication skills
    • Excellent organizational and time management skills
    • Attention to detail and excellent follow-up skills
    • Team player who works well individually, as well as part of a team
    • Ability to travel overseas as part of the international trainee program.



    REHAU offers excellent benefits and salary commensurate with experience. 


    Equal Employment Opportunity Statement

    REHAU is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, gender, physical or other disability, marital status, veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by applicable federal, state or local laws. 


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